Privacy Policy
Last updated: 29 September 2025
Who we are
InnerQuest (“we”, “us”, “our”) offers spiritual growth courses, workshops, and related digital materials.
Contact details
Address: Alte Landstrasse 12, 8868 Oberurnen, Switzerland
Phone: +41 55 394 30 34
Email: privacy@innerquestfast.com
Scope
This policy explains how we collect, use, disclose, and protect personal data when you visit innerquestfast.com, contact us, enroll in a course, or access our materials.
Data we process
- Identification and contact: name, email, phone, postal address.
- Account and enrollment: course selections, schedules, attendance, progress, certificates.
- Communications: emails, forms, feedback, and support requests.
- Payment records from our provider (we do not store full card numbers).
- Usage data: IP address, device and browser info, pages viewed, timestamps, approximate region.
- Preferences: newsletter opt-ins and consent records.
Sources
- Directly from you via forms, checkout, or session sign-ups.
- Automatically via cookies and similar technologies.
- From service providers that support hosting, messaging, analytics, and payments.
Purposes and legal bases
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Provide courses and support — performance of a contract or steps prior to it.
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Scheduling, reminders, and participant management — legitimate interests.
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Security, fraud prevention, and abuse handling — legitimate interests and legal obligations.
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Compliance and bookkeeping — legal obligations.
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Marketing communications — only with consent; you may withdraw any time.
Sharing
- Hosting, email, analytics, and payment providers under written agreements.
- Facilitators for sessions you join, limited to necessary details.
- Authorities if required by law or to protect rights and safety.
- Successors in case of reorganization, with equivalent safeguards.
International transfers
If data is transferred outside Switzerland or the EEA, we use safeguards such as Standard Contractual Clauses and vendor assessments.
Data retention
We keep personal data only as long as needed for the purposes above, then delete or anonymize it following documented schedules.
Your rights
You may request access, rectification, deletion, restriction, objection, or portability, and withdraw consent for optional processing. Contact: privacy@innerquestfast.com.
Security
We apply administrative, technical, and physical controls. No method of transmission or storage is completely secure.
Children
Our services are intended for adults. We do not knowingly collect data from children under applicable age thresholds.
Third-party links
Linked resources follow their own policies.
Changes
We may update this policy and will post the new “Last updated” date here.
GDPR Policy
Controller and alignment
Controller: InnerQuest, Alte Landstrasse 12, 8868 Oberurnen, Switzerland. Email: privacy@innerquestfast.com. We align processing with the EU GDPR and the revised Swiss FADP.
If Article 27 GDPR representation becomes required, we will appoint an EU representative and update this section.
Lawful bases
- Art. 6(1)(b) contract
- Art. 6(1)(c) legal obligation
- Art. 6(1)(f) legitimate interests
- Art. 6(1)(a) consent for optional communications or certain cookies
Data subject rights
- Access, rectification, erasure
- Restriction and objection
- Portability
- Withdraw consent
- Complain to an EU supervisory authority or the Swiss FDPIC
Automated decision-making
We do not make decisions producing legal or similarly significant effects based solely on automated processing.
Cookies Policy
Overview
We use cookies and similar technologies to run the site, analyze usage, remember preferences, and secure sessions.
Types of cookies
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Strictly necessary: session management, security, load balancing.
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Performance: aggregated analytics about pages and events.
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Functional: language and display preferences.
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Marketing: used only with consent, if enabled.
Managing cookies
Control cookies in your browser and via our on-site consent banner. You can withdraw consent in the banner or by contacting us.
Specific technologies
- HTTP cookies and local storage for sessions and preferences.
- Analytics that may process truncated IP, visited pages, and events.
Retention
Session cookies expire when the browser closes. Persistent cookies last from 1 day to 13 months unless deleted earlier.
Contact
Questions: privacy@innerquestfast.com.